Banquets Server - HRC Orlando

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: Job Objective

• To provide for the best possible handling of the guest’s needs by serving them in an efficient, professional and hospitable manner
• To provide that service by working in cooperation with the kitchen, roadies, hosts and all other employees
• To work with management to ensure the success of each event
• To work within the Hard Rock Café Mission and Values

Responsibilities

• Read and follow the BEO
• Set up of private events based upon the instructions of the Banquet Manager/Captain
• Follow all banquet standards in maintaining our high level of guest service
• Breakdown of all areas and proper storage of all banquet equipment
• Understand and follow through with all policies and procedures of the Banquet Department and the Hard Rock Organization
• Work as a team with all other servers and staff
• Be at your very best at all times and create an experience for our guests that is memorable and beyond their expectations
• Any other and all duties assigned by the Banquet Manager/Captain

Job Requirements Include:

• Must be at least 19 years old
• Performing duties which require bending & reaching
• Able to lift up to 25-pounds
• Standing or walking on the floor for up to 8+ hours
• Maintaining a well-groomed appearance (“having a plan”)
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Displaying a positive and outwardly friendly attitude toward guests and co-workers – never allowing personal life or outside influences to dictate attitude
• Maintaining HRC’s 5 core Values and Mission Statement

Qualifications

• Prior experience as a banquet server and/or bartender
• Versed in banquet table service
• Available to work a wide variety of shifts and schedules