Assistant Director (Facilities Management)

[What the role is]

The Assistant Director (Facilities Management - Contracts) plays a key role in ensuring that the Integrated Community Hubs remain safe, well-maintained, and operationally ready for residents. The role assists the Deputy Director (Facilities Management) in contract management and procurement for facilities management across the Hubs, establishing governance frameworks and working closely with Hub FM teams to uphold high standards of infrastructure quality that support vibrant community life.

[What you will be working on]

• Review and align FM policies for the Integrated Community Hubs with Infrastructure Group policies to maintain consistent standards and operational excellence across all Hubs.
• Lead and provide guidance to the Senior Manager (FM – Contracts) to establish robust contract management processes, including supporting their professional development and managing their performance, to strengthen corporate governance across the ICH Division and Hubs.
• Establish performance standards and KPIs for contract management, and prepare regular reports on contract performance and governance for the Deputy Director.
• Monitor the overall status of FM contracts, including systematic follow-up on contract variations and documentation, to ensure timely resolution and accurate record-keeping.
• Oversee the issuance of Purchase Orders through GeBIZ for FM-related works, with proper charging to the correct source of funding and in accordance with established FM contract rates, to facilitate smooth Hub operations.

Support Hubs in their Cyclical Maintenance Programmes, improvement works, and ad hoc projects to sustain the operational readiness of community facilities.

[What we are looking for]

• Professional Qualification: Professional certification or degree in Building, Mechanical or Electrical Engineering, Estate Management, Facility Management, or a related field.
• Experience: Minimum 5 years of relevant experience in facilities management, contract administration, or a related field, with at least 2 years in a supervisory capacity.
• Must-have skills:
• Knowledge of contract administration and procurement processes, including familiarity with Government Instruction Manuals (IMs)
• Knowledge of facilities management operations, including maintenance planning and sinking fund management
• Strong analytical and problem-solving skills to review policies and identify process improvements
• Good interpersonal, communication, and stakeholder management skills to work effectively with Hub FM teams, contractors, and internal divisions
• Proficiency in Microsoft Office applications
• Nice-to-have skills:
• Familiarity with GeBIZ or equivalent government procurement systems
• Knowledge of relevant Singapore standards and codes of practice, such as BCA guidelines and Fire Safety Act requirements