Collection Quality Junior Associate
Posted 22 JulFound 20 OctSeen 1 hour ago
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The Posting
- Periodically reviewing and developing existing Standard Operating Procedures (SOPs) and Operational/Technical Guidelines to identify areas for improvement or updates in line with operational needs and compliance with internal and external regulations.
- Ensuring SOP and Operational/Technical Guideline documentation is complete, distributed, and communicated to relevant business units, and that on-the-ground implementation aligns with established standards.
- Reviewing, evaluating, and providing feedback, recommendations, and risk assessments for draft Policies, Strategies, or Programs.
- Serving as the primary point of contact for internal and external audits regarding the readiness of required collection data.
- Identifying gaps in Internal Collection workflows based on audit findings, QA reports, and non-compliance issues.
- Developing, proposing, and implementing Continuous Improvement Plans across processes, systems, and training to achieve Operational Excellence.
- Acting as the main liaison between Internal Collection and Quality Assurance (QA) to socialize new quality standards and best practices.
- Overseeing and reviewing the implementation of the Real-Time FC & DC Monitoring system used by the team to ensure the effectiveness of quality control and compliance.
- Bachelor Degree (S1) from Reputable University
- Minimum 2 years of experience in Policy & Procedure, Quality Assurance, Risk Management, or a similar role
- Strong communication and coordination skills, with the ability to escalate issues clearly and promptly
- Strong understanding of corporate governance frameworks and business processes
- Proficient in computer applications, including Microsoft Excel, Google Sheets, and Google Docs
Facts
- Source
- SmartRecruiters
- External id
- 744000139079939
- Location
- Jakarta, Indonesia
- Remote
- On-site, from the posting
- Employment
- Full time
- Posted
- 22 Jul 2026, 13:26
- First seen
- 20 Oct 2026, 12:05
- Last seen
- 1 Nov 2026, 19:42
- Status
- Not yet added
- Posting id
- 64016bb7-2e8c-5797-a55e-3276fedd077c