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Casino Manager

Duel.comWorkableUnited Kingdom
Posted 1 AprFound 21 OctSeen 6 hours ago

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The Posting

Duel is the purest, fairest casino ever built. The Vatican of gamba. We're waging war on scammers and shady operators — and we need someone to keep the machine running clean while we do it.

The role

You own the casino. Games, players, payments, risk, support — all of it. When something breaks, you fix it. When something leaks, you find it. When players hit problems, you solve them.

This is a hands-on role. You execute first, delegate later. If you're looking for a team to manage from day one, this isn't it.

What you'll do

  • Run day-to-day casino operations end-to-end
  • Oversee game launches, RTP configs, limits, and availability
  • Monitor performance — GGR, hold, player behaviour, anomalies
  • Own payments and withdrawals — smooth processing, fast resolution
  • Work risk and fraud tools to catch abuse, exploitation, and suspicious activity
  • Manage player escalations, disputes, and edge cases
  • Keep promotions implemented correctly and performing as intended
  • Be the main point of contact with platform providers and key vendors
  • Write the SOPs, maintain the controls, plug the revenue leaks

What you'll need

  • Hands-on casino backoffice experience — SoftGamings, EveryMatrix, Pragmatic Hub, or similar
  • Direct experience with RTP configs, promo mechanics, withdrawals, and stuck payments
  • Comfortable with crypto payments and tools
  • Startup or lean iGaming experience — not just Tier-1 regulated environments
  • High attention to detail, ownership mindset, no hand-holding required

Come run something pure.

Facts

Source
Workable
External id
FD88AFDC16
Location
United Kingdom
Remote
Remote, from the posting
Employment
Full time
Posted
1 Apr 2026
First seen
21 Oct 2026, 14:02
Last seen
3 Nov 2026, 03:35
Status
Not yet added
Posting id
64610d4d-f5d0-5980-ae39-638a114f3298