Retail Sales Executive

About Hypervolt Limited

Hypervolt is at the forefront of the electric vehicle charging revolution, dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware.

In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer in the industry. We are proud to have been named the third fastest growing company in the UK, as part of the Deloitte Fast 50, and 6th fastest growing company in EMEA, as part of the Deloitte Fast 500.
Additionally, Hypervolt was voted DrivingElectric’s Home EV Charger of the Year 2023 & 2024, a testament to our focus on innovation and democratising EV ownership.

Key Responsibilities:

• Ensuring that the flow of inbound customers flows quickly and efficiently while maintaining delightful levels of service
• Answering sales queries and selling the Hypervolt Product line
• Monitoring sales enquiries through web chat, calls and emails
• Guide customers through the sales process
• Efficiently manage your own inbound sales pipeline
• Maintaining a high call rate
• Successfully following up with both customers and installers once a lead has been passed through to completion of installation

Who we’d like:

• Experience: Minimum of 2 years of experience in a sales role, preferably in the EV charging or related industry.
• Customer Service: Strong customer service skills with the ability to handle challenging situations calmly and professionally.
• Communication: Excellent verbal and written communication skills, flawless English is a must, regardless of background. People who are as comfortable creating well crafted emails as they are with picking up the phone and engaging with people.
• Problem-Solving: Strong analytical and problem-solving abilities with attention to detail.
• Team Player: Ability to work independently and collaboratively in a remote team environment.
• Adaptability: Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

The low down:

• Competitive Salary + commission
• Join a dynamic and close-knit team in Canary Wharf, East London.
• This is a fast-paced startup environment.
• You'll be joining a fast-growing company at an early stage with ambitions to be a major global contender.
• You're selling a product that people love, need and want, that benefits a cleaner & greener world.
• The UK market is going to grow 30x within the next 5 years, and we'll shortly be going global.