Network Operations Analyst

Network Operations Analyst

Location: Amsterdam | Job type: Permanent | 32 – 40 hours

About the Role

As Network Operations Analyst within Acrisure Global Network (AGN), you will provide the operational discipline, data insight and process support needed to run a high-performing global network. You will maintain reliable information on partners, opportunities, accounts, service delivery and revenues, turning data into practical insight for decision-making and continuous improvement.

Employment Relationship

Reports to: Director, Acrisure Global Network

Key Responsibilities

Data and Management Information

• Maintain accurate data on AGN members, international opportunities, active accounts and revenue flows.
• Produce regular dashboards and reports covering pipeline, referrals, partner activity, service performance and income.
• Analyse trends, gaps and exceptions and present clear findings and actions.
• Support data quality controls across systems and teams.
• Assist with forecasting, planning and the preparation of leadership and network-management reports.

Network Operations

• Support onboarding, due diligence, documentation and periodic review of network partners.
• Maintain country profiles, partner capability records, contact information and service documentation.
• Coordinate network surveys, information requests, meeting materials and follow-up actions.
• Monitor agreed service standards and help identify recurring operational or partner-performance issues.
• Support membership administration, network agreements and records in coordination with legal and compliance specialists.

Process and Technology

• Document and improve workflows for referrals, programme coordination, partner selection, reporting and revenue tracking.
• Develop practical guidance that improve consistency and reduce manual effort.
• Support adoption of relationship-management, workflow, reporting and collaboration tools.
• Assist with user testing, training materials and implementation of process or system enhancements.
• Handle network and client information with appropriate confidentiality and data-protection discipline.

Business Support

• Prepare research, data and presentation materials for client meetings, partner discussions and business-development initiatives.
• Support requests for proposal, market exercises and country or partner analysis.
• Proactively identify and develop growth opportunities with network partners and client advisors, helping convert commercial potential into new business.
• Collaborate with clients, network partners and Acrisure colleagues.

Required Training and/or Experience

• Bachelor’s degree in business, finance, economics, data analytics, insurance or a related field, or equivalent experience.
• Experience in operations, data analysis, project support, insurance or professional services is preferred.
• Strong Excel and PowerPoint skills; experience with Power BI, CRM, Monday and workflow tools is an advantage.
• A healthy interest in AI and automation and able to apply this.
• Ability to organise, analyse and explain complex information clearly.
• Fluent written and spoken English; additional languages are an advantage.

Required Personal Attributes/Competencies

• Analytical, accurate and curious, with strong attention to detail.
• Structured and dependable, with effective planning and follow-through.
• Comfortable working independently while contributing to a collaborative international team.
• Service-minded and able to communicate effectively with different stakeholders.
• Proactive in identifying issues, improving processes and learning new tools.
• Able to manage sensitive information with discretion.
• Willingness to travel internationally when required.