Imaging Specialist

Join our Team

Our location is located in Long Island City, NY.

National Benefit Life has been a leader in our industry since 1963. As a subsidiary of Primerica Life, we maintain insurance policies for clients nationwide and when your family needs us most, we're there.

About this Position

The Imaging Specialist manages end-to-end document conversion, electronic archiving, mail processing, and physical records logistics to ensure organization-wide file access and regulatory compliance.

Responsibilities and Qualifications

Records Management & Retrieval

• Process document requests: Retrieve requested files across legacy physical formats and verify digital accessibility within Content Manager for end users.
• Manage warehouse logistics: Coordinate weekly transfers with offsite storage vendors to order, receive, track, and return physical archive files.
• Maintain logs & retention schedules: Record file movements in the in-force policy log and execute scheduled, compliant paper purges every six months.

Mail Operations

• Process incoming correspondence: Receive, sort, open, and log incoming mail and courier packages (USPS, UPS, FedEx).
• Prepare outgoing shipments: Weigh, apply correct postage, and dispatch daily outgoing correspondence and parcels on schedule.
• Distribute digital mail: Stamp, barcode, scan, and route digital mail to appropriate departmental worklists.

Reporting & Process Improvement

• Log workflows: Maintain daily transaction tracking across mail, document scans, and retrieval volumes.
• Deliver status reports: Compile and submit weekly operational reports and project milestone updates to management.
• Document standard procedures: Maintain and update standard operating procedures (SOPs) for records management, mailroom operations, and scanning protocols.

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At National Benefit Life, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.