Housekeeping Manager (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

• Be part of an iconic development set to redefine Eswatini’s business and event landscape.
• Lead a world-class team in delivering exceptional experiences.
• Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:

The Housekeeping Manager will oversee the cleanliness and maintenance of the convention center, ensuring high hygiene and service standards.

Key Responsibilities:

• Supervise and coordinate housekeeping staff and daily operations.
• Ensure high standards of cleanliness and hygiene across all areas.
• Develop and implement housekeeping policies and procedures.
• Manage housekeeping inventory and procurement of supplies.
• Conduct inspections and ensure compliance with health and safety regulations.
• Train and mentor housekeeping staff to enhance efficiency.
• Monitor budgets and cost control for housekeeping operations.
• Handle guest complaints and ensure excellent customer service.

Candidate Requirements:

• Degree in Hospitality Management or related field.
• 5+ years of experience in housekeeping management.
• Strong leadership and team management skills.
• Knowledge of cleaning chemicals, equipment, and health regulations.
• Excellent organizational and problem-solving abilities.
• Experience in budgeting and inventory management.
• Ability to work under pressure and handle multiple tasks.
• Strong attention to detail and high service standards.