Customer Education and Training Manager, Injectable Aesthetics

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Key Responsibilities

• Plan and execute clinical education programs and initiatives for Healthcare Practitioners (HCPs) to support the knowledge and understanding of Galderma Aesthetics portfolio
• Provide direct coaching and guidance to HCPs to ensure team's clinical and business proficiency
• Partner with Sales and Marketing teams for scientific-based events to promote each brand’s focus area and Galderma’s injection methodology
• Monitor monthly CET activities and training expenses and develop evaluation report on training activities
• Manage, report and follow up with HCPs on any product quality complaint and adverse events to relevant department
• Be equipped with updated injection techniques and beauty concepts related to aesthetic injectables Develop training materials and relative SOP if needed

Requirements

• University degree (BS or Master) with Pharmacy / Nursing or Medical related majors
• At least 5 years in training/sales experience in aesthetic/ cosmetic/ pharmaceutical industry. Experienced in working with Healthcare Practitioners and KOL management is preferred
• Excellent interpersonal skills with the ability to develop rapport quickly
• Experienced in coaching and facilitation skills is a bonus
• Possesses growth mindset and learning agility
• Intermediate to advanced English language capability in reading, writing, listening and speaking
• High degree of personal integrity and professionalism
• Highly self-motivated, a team player