Office Manager

Why Join Us?

SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.

Job Description: Job Description

The Office Manager oversees the business operations of the assigned medical practice and supervises the support staff of that practice.

Essential Duties and Responsibilities:

• Hire and train office staff. Provide training and insight on policies, procedures, and billing systems.
• Manage staff schedules to maximize efficiency and effectiveness.
• Understand and implement all policies and procedures including regulatory compliance.
• Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.
• Coordinates with payer contracting and credentialing teams to oversee the maintenance of all physician licenses, CMEs, and other documents required for the physician(s) to practice.
• Responsible for monitoring of code capture and collections for practice.
• Coordinate and assist the Director of Operations with the financial aspects of the business unit including accounts payable, inventory control and accounts receivable.
• Responsible for Physician scheduling and on-call coverage.
• Oversee facility maintenance, operations issues and coordination of third party vendors
• Other duties as assigned by Physicians or Director of Operations
• Responsible for ordering of office supplies and materials for office(s)
• Acts as a liaison between office(s) and Support Center. Work cross-functionally with various departments such as Compliance, HR, Billing, etc. to ensure company objectives are met.
• Maintains attendance according to scheduled days and hours and appropriate dress and appearance standards, according to company policy.
• Attends mandatory company training sessions as required by state/federal law where applicable.
• Responsible for site visits throughout the region.

Qualification Requirements:

• Great attention to detail and accuracy; good observation and communication skills.
• Self-motivated.
• Able to set and change priorities as needed.
• Willingness and ability to stand as well sit for periods of time.
• Over five years of previous office supervisory experience.
• Excellent customer service skills.
• Ability to travel for site visits throughout the region. Approximate travel- 50%.
• Education and/or Experience:
• High School diploma or equivalent, college degree preferred.
• Experience with various types of MS Office Products, including MS Excel and MS Word
• Confidential and Sensitive Information:
• Must properly control the release of proprietary and confidential information.

Language Skills:

• Strong interpersonal skills.
• Ability to communicate in English, both verbally and in written form.