Product Engineer - Platform Experience

Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society.
Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate.
We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments.
The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence.
If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.
Our Mission
We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society.

The Role

Board Intelligence's software is used by boards and leadership teams at some of the most heavily regulated organisations in the world, including major financial services firms. They trust us with their most sensitive information, and they expect our platform to meet the highest standards of security.

We are setting up a new Platform Experience team to build the web applications and APIs that power the whole platform, rather than features for individual products or clients. This is a product engineering role, not a platform or infrastructure role. Much of the work is in authentication and security, and many of the most interesting problems come from what large enterprise clients ask of us.

There is substantial work ready to start: a SCIM API so clients can automate user provisioning, and passkey (FIDO2) support. You will work alongside a highly experienced engineer who knows this area deeply. Our stack spans Ruby, TypeScript (React), Python and Java, and we are a Claude Code shop, with access from your first day.

Whilst we aren't fully remote, we are flexible on office presence and can consider hybrid approaches of 2-4 days per month onsite in London.

Main Responsibilities

• Design, build and ship the web applications and APIs that underpin the Board Intelligence platform
• Lead work on platform features, such as authentication and identity, ensuring we have products that meet the expectations of our enterprise clients.
• Work directly with clients' IT and technology teams to understand their requirements, ask the right questions and push back where needed
• Build to the security and data protection standards that regulated financial services clients expect
• Work across our stack, including Ruby, TypeScript (React), Python and Java
• Share knowledge with colleagues and build depth in a critical part of the platform
• Use AI tools such as Claude Code to move faster, while keeping engineering standards high

Person Specification

Required Skills and Experience

• Upper mid-level to senior professional software engineering experience.
• Professional experience with Ruby, alongside at least one other language: we want an engineer who is comfortable across languages, but has significant Ruby experience
• Strong engineering foundations that carry across languages and frameworks, including system design, testing and code quality
• Experience building and maintaining web applications and APIs in production
• Confidence working with clients' technical teams: asking good questions and pushing back rather than saying yes to everything
• Experience using AI coding tools in your day-to-day work, with the judgement to keep quality high
• Fluent written and spoken English

Nice to haves

• Experience in a regulated enterprise environment, such as financial services, and an understanding of why enterprise clients ask for what they do
• Experience building or integrating authentication systems, such as SSO, SAML, OpenID Connect, SCIM or passkeys
• Experience with TypeScript and React, Python or Java
• A strong interest in security and data protection

What good looks like in this role

• After three months: you know our core platform, our products and what our clients expect when handling sensitive data, and you have been contributing code from your first weeks
• After six months: SCIM and passkey support are live with clients, and you are a recognised source of expertise in authentication across engineering
• After twelve months: you are a go-to engineer in the Platform Experience team, trusted by clients' technical teams and shaping how the platform evolves

How We Work
We hire people who are expert at what they do. Once you join, you have the autonomy to shape how you work and the space to do it well. That doesn’t mean working in isolation. You’ll have colleagues who know their craft, regular collaboration across functions, and easy access to senior leadership when you need it.
We keep our structure flat. We work at pace in an agile, nimble environment where good ideas don’t wait for permission. If you spot something that could work better, we encourage you to say so. If you want to run with an idea, we’ll back you to do it.
We work with people who take pride in their output, back their team through the hard parts, and leave things better than they found them.
Benefits

Our package reflects what matters to people who do serious work:

Competitive salary
Pension scheme
Personal performance bonus
26 days’ holiday each calendar year
Bupa health and dental cover
Group life assurance
Employee Assistance Programme
Cycle to Work scheme
Referral bonus
Claude licence: AI tools integrated into your daily work to multiply your impact
Annual all-company Summer Away Day
Regular team socials
What Happens Next
Once you apply, our Talent team will review your application. If there’s a fit, they’ll be in touch to discuss the role and next steps.
How We Use AI in Our Hiring
We use AI responsibly, both in the software we build for governance teams and in how we hire. Our Talent team may use AI to support application review, CV analysis, or identifying areas that need further verification.
But hiring decisions are made by people. AI surfaces signals; people make the call on whether to progress a candidate or extend an offer.
If you’d like details on how your data is handled during recruitment, contact our Talent team.
Diversity, Equity and Inclusion
We’re an equal opportunities employer. We’re building a team that works because it reflects a breadth of experience, background, and perspective.
Apply even if you don’t tick every box on the job specification. If the role excites you and you think you could make an impact, we want to hear from you.
We don’t discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation, or any other protected characteristic. If you need reasonable adjustments at any stage of recruitment, or if there’s anything else we can do to make the process more accessible, tell our Talent team. We’ll sort it.
Your Safety Matters
Be cautious of unexpected messages claiming to be from Board Intelligence. We will never ask you for fees as part of recruitment. If you’re unsure whether a communication is genuine, contact our Talent team through our official channels before sharing information or clicking links.