Customer Planner

Responsibilities

• Daily communication and coordination with customers
• Managing and analyzing customer orders, preparing order confirmations
• Recording customer forecasts and reviewing them on a monthly basis
• Organizing shipments and tracking outbound products
• Supporting invoicing activities
• Operating SAP logistics processes (sales) and proposing improvements
• Tracking returnable packaging materials
• Handling logistics complaints, preparing 8D reports
• Verifying freight invoices
• Maintaining customer and item master data
• Coordinating the implementation of Customer EDI

Requirements

• At least a relevant higher education degree
• Minimum 2–3 years of professional experience in a similar role
• Knowledge of logistics processes
• Basic understanding of production processes
• Negotiation-level English language skills
• Automotive industry experience is an advantage
• Proficiency in MS Office and SAP applications

Internal Use Only: Salary

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