SDR Coordinator

Job Purpose

As an SDR Coordinator at Tarjama& / Arabic.AI , you will support the commercial team efforts by reaching out to potential clients, identifying basic needs, and scheduling meetings for the team. You will play a key role in initiating the sales process by researching target companies, executing outreach campaigns, and maintaining accurate lead data.

Duties & Responsibilities

Lead Generation & Outreach Support

• Assist in identifying and researching potential clients aligned with company services and target markets.
• Execute basic outreach via email, LinkedIn, or phone under the guidance of senior SDRs and BDs.
• Schedule and coordinate meetings or discovery calls with qualified leads for the commercial team.

CRM Management & Data Accuracy

• Accurately update and maintain lead records in the CRM system.
• Track outreach activity, status updates, and meeting outcomes.

Market Research & Prospecting Preparation

• Conduct preliminary research on target industries, client profiles, and potential use cases.
• Support the development of outreach lists and tailored messaging based on market segments.

Team Collaboration & Knowledge Sharing

• Work closely with the commercial team to align on priorities and outreach campaigns.
• Share client feedback, objections, or common questions to help refine communication strategies.

Activity Monitoring & Performance Reporting

• Meet weekly activity targets (e.g., number of emails sent, calls made, meetings booked).
• Regularly report progress and update team members on outreach results.

Education, Experience & Qualifications

• Bachelor’s degree in business administration, Marketing, or a related field.
• (1-3) years of experience in sales development, sales operations, or any client-facing role.
• Experience in sales, client interaction, in the technology or language services sector.
• Good organizational skills and attention to detail.
• Eagerness to learn and grow in a dynamic, fast-paced environment.
• Strong interpersonal and communication skills, with a proven ability to collaborate effectively within cross-functional teams and engage with stakeholders at all levels.
• Professional attitude, resilience, and a positive approach to challenges.
• Basic knowledge of CRM tools (e.g., HubSpot, Salesforce) is a plus.
• Strong communication and interpersonal skills in both English and Arabic.

Behavioral Competencies

Technical Competencies

• Initiative
• Problem-Solving
• Team Oriented
• Adaptability
• Ability to Work Under Pressure
• Sales and Prospecting Expertise
• CRM and Sales Technology Proficiency
• Email & Outreach Tools
• Adaptability and Continuous Learning
• Customer and Market Insight