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L1 Support Engineer - Saudi National - Riyadh, KSA

DeepSource TechnologiesWorkableRiyadh, Riyadh Province, Saudi Arabia
Posted 26 AugFound 20 OctSeen 3 hours ago

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The Posting

Role Overview
We are looking for a motivated L1 Support Engineer to provide first-line technical support and ensure smooth day-to-day IT operations. This role is ideal for candidates at an early career stage seeking hands-on experience in enterprise environments.

Key Responsibilities

  • Provide first-level support for Linux and Windows systems
  • Monitor systems and applications to ensure availability and performance
  • Perform basic network checks and troubleshooting
  • Handle incidents and requests via ticketing tools
  • Support on-site operational activities as required
  • Escalate complex issues to higher support tiers
  • Communicate effectively with clients and internal teams

Requirements

  • Basic Linux / Windows administration knowledge
  • Understanding of system & application monitoring
  • Basic networking fundamentals
  • Experience with ticketing / ITSM tools is preferred
  • Strong English fluency
  • Good communication and interpersonal skills
  • Saudi National

Facts

Source
Workable
External id
31CB088270
Location
Riyadh, Saudi Arabia
Remote
Not stated
Employment
Full time
Posted
26 Aug 2026
First seen
20 Oct 2026, 16:14
Last seen
1 Nov 2026, 11:38
Status
Not yet added
Posting id
837d51e4-bfa0-5064-bc7e-c73e259b6905