IT Project Manager

Summary:

The IT Project Manager will lead and oversee complex enterprise-wide projects within a behavioral health system, ensuring alignment with organizational goals, compliance with healthcare regulations (e.g., HIPAA), and timely, cost-effective delivery. This role manages cross-functional teams, vendors, and stakeholders to implement systems and technologies that enhance clinical workflows, patient care, and administrative operations. The ideal candidate brings deep project management expertise, a strong understanding of healthcare IT, and experience in behavioral health or mental health service environments.

Job Duties & Responsibilities:

• Lead end-to-end planning, execution, monitoring, and closure of multiple IT projects, including EHR implementations/upgrades, infrastructure enhancements, data integrations, and cybersecurity initiatives.
• Serve as the primary liaison between IT, clinical teams, executive leadership, vendors, and other stakeholders.
• Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders and ensure alignment with business goals.
• Develop detailed project plans, resource plans, budgets, and risk mitigation strategies.
• Ensure compliance with healthcare regulations, including HIPAA, HITECH, and behavioral health data standards.
• Track and report project status, issues, and performance metrics to leadership and stakeholders.
• Manage vendor relationships, contracts, and third-party services to ensure project deliverables meet requirements and SLAs.
• Facilitate user training, change management, and system adoption efforts across clinical and administrative departments.
• Mentor and support junior project managers and other IT team members.
• Participate in strategic planning and help assess future technology initiatives and needs.
• Continuously evaluate processes and suggest improvements to project management methodologies and IT service delivery.

Additional Job Description:

Physical/Mental Demands:

• Position requires walking, sitting, and standing. Lifting is moderate; must be capable of lifting a minimum of forty (40) pounds. Reaching, handling, grasping and manual dexterity are necessary to operate various equipment.
• Verbal and hearing ability are required to interact with staff, consultants, patients, and family members of patients. Numerical ability is required to maintain records and operate a computer.
• Tact is required to interact effectively with employees and professional staff. Logical thinking and discretion required to make decisions in initiating and implementing policies, procedures, and standards.
• Must be able to read and communicate through written, verbal, and auditory skills and abilities.
• Must be physically/mentally able to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical.

Qualifications Requirements:

• 2+ years of experience in IT project management (or similar), preferably in health care, mental health, or social services environments.
• Proven track record of delivering complex projects on time and within budget.
• Knowledge of healthcare IT systems, including EHRs (e.g., Cerner, Epic, Netsmart, Credible, or similar behavioral health platforms).
• Demonstrated understanding of regulatory compliance (HIPAA, HITECH) and privacy/security requirements in healthcare.
• Experience managing vendors, contracts, and multidisciplinary teams.
• Exceptional communication, leadership, and stakeholder management skills.
• Experience in project management tools (e.g., MS Project, ServiceNow, Jira, Smartsheet, Asana).
• PMP, PMI-ACP, or other relevant certifications preferred.

Education/Training Requirements:

• Bachelor’s degree in information technology, Computer Science, Healthcare Administration, or a related field
• Project Management Professional (PMP) certification strongly preferred.
• Additional certifications in Agile, Scrum, or Lean Six Sigma are a plus.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)