Automotive Receptionist

Dealership: L0191 Lithia Nissan of Ames

Lithia Nissan of Ames

Hiring: Receptionist

• Pay: $17.00 per hour
• Schedule: Monday-Friday 8AM to 5PM
• Reports to: Sales Manager and General Manager
• Onsite in Ames, Iowa

Why Join Our Team

At Lithia Nissan of Ames, you'll join a team that takes pride in providing knowledgeable service and creating positive experiences for every customer. Our team is recognized by local customers for being efficient, and helpful, with recent reviews highlighting service, and genuine customer care.

Our employees describe the environment as productive, fun, and supportive, with great people and a low-stress team atmosphere. As part of the Lithia & Driveway family, you'll have opportunities to grow your career while working alongside people who take pride in what they do.

If you're looking for a team where your work matters, your contributions are valued, and customer service comes first, Lithia Nissan of Ames is ready to welcome you.

What You'll Do

• Greet customers and visitors in a warm manner
• Answer incoming phone calls promptly, transferring calls efficiently
• Respond to voicemails and job leads in a timely manner
• Take clear, accurate messages and relay them to the appropriate team member
• Keep the reception area organized and welcoming
• Maintain accurate records of vehicles arriving and departing the facility
• Scanning and other supportive administrative tasks
• Support the team with other duties as needed

What You'll Bring

• 1+ years of experience in customer service, reception, hospitality, automotive, or a related customer-facing role.
• Excellent customer service skills and a commitment to creating positive customer experiences.
• Professional telephone skills and confidence handling a high volume of inbound calls.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.