Business Analyst

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties• Contract Staffing (Staff Augmentation)

• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Support for monthly and quarterly reports and dashboards from existing databases and various tools for the Consumer Channels Marketing organization.

• Channel Metrics, Analysis, and ad hoc reporting requests (i.e. Channels sales for Component and Branded CPU business, Channel Membership program and Points benefit metrics)
• Program support for Mobile Specialty Retail and Small Format Retail, including but not limited to metrics, analysis, tools support, and other ad hoc program-related requests
• Operations support for Business segment, including maintaining key indicators, metrics, and dashboard
• Engage with HQ and geo retail, channel and IT, SEO analysts on basic data and cube/tool related issues
• Documentation of CCG (Consumer Channels Group )Operations business processes for a ‘desk manual’
• Special projects related to channel research, benchmarking, or advanced analytics

This role requires someone with at least 3 years of experience in a similar Business Analyst role

• Advanced Excel skills and strong analytical skills
• Clear communication skills, proven analytical skills, and problem solving skills
• Attention to Detail, Ability to mine and analyze large datasets, tools-savvy
• Proficient in PowerPoint and Microsoft Office
• Ability to work independently
• Excel tools, Add-ins and modern reporting engines (Microsoft BI etc)
• SQL
• Excellent communication and collaboration skills
• Ability to quickly digest complex data
• Ability to manage varying workloads and work with a variety of stakeholders in a dynamic and changing business environment
• Fluency in Chinese/Mandarin a plus