Sales Enablement Lead

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Summary

The Sales Enablement Lead - Training and Enablement will partner closely with the Director to deliver and improve the Shift4 Sales Academy and ongoing enablement for Restaurant POS. This person serves as co-facilitator of new hire Academies and supports training for internal sales teams and external sales partners, both virtually and in person. The role is heavily supported at first and gains independence and ownership as the program grows.

Responsibilities

• Co-facilitate new hire Sales Academies, including the virtual onboarding week and the live in-person week.
• Facilitate weekly cohort calls during the 90 days following each Academy.
• Edit, refine, and maintain slide decks, learning content, and enablement programs at the Director’s direction.
• Build and update training content for Restaurant POS, including product knowledge, sales process, demos, and objection handling.
• Deliver virtual and in-person training for internal sales teams and external sales partners.
• Prepare each Academy cohort: agendas, session materials, and facilitation support, in partnership with the training logistics team.
• Collect learner feedback and assessment results, and help track completion, certification, and ramp metrics.
• Support manager enablement and ongoing rep reinforcement as those programs are built out.
• Partner with Sales Leaders, Product, and Marketing to keep content accurate and current.
• Take ownership of defined programs and content areas over time as the function grows.

Qualifications

• 2-3 years of experience in sales, sales training, or sales enablement.
• Experience facilitating training, virtually and in person.
• Strong slide-building and editing skills, with an eye for clear, concise learning content.
• Strong communication, facilitation, and presentation skills.
• Comfortable learning in a heavily supported role and growing into independence.
• Familiarity with CRM tools (e.g., Salesforce); LMS or enablement tools are a plus.
• Restaurant, hospitality, POS, or payments experience is a plus.
• Highly organized, detail-oriented, and self-motivated.
• Willing to travel 25-30%.
• Located in or near Raleigh, NC preferred.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.