Hostess - New Project in Marousi

SWOT Hospitality, a leading hotel management company specializing in the development and operation of high-end hospitality properties,

is looking for a Hostess to join our team in our New Project in Marousi.

Responsibilities

• Warmly welcome guests as they enter the establishment, extending a friendly and hospitable behavior.
• Escort guests to their tables, considering their seating preferences and the server's assigned sections.
• Keep track of reservations, confirm bookings, and manage the seating arrangements to optimize table turnover.
• Communicate with servers to ensure the timely seating of guests and maintain an organized flow of service.
• Manage waitlists during peak dining hours, estimate wait times, and keep guests informed.
• Provide guests with menus and any daily specials, answer basic menu questions, and ensure that menus are clean and in good condition.
• Address guest inquiries, concerns, or special requests with professionalism and efficiency.

Requirements

• Previous experience as a host/hostess in an upscale restaurant, luxury hotel, or a similar high-end establishment is preferred.
• Assist service team on rush hour to ensure a smooth flow of service.
• Exceptional verbal and written communication skills, with the ability to engage with and assist guests in a polished and friendly manner.
• A poised and professional behavior, with a well-groomed appearance and a keen sense of etiquette.
• A strong customer service orientation, with a genuine desire to provide guests with an exceptional and memorable experience.
• Strong organizational and multitasking abilities to handle seating arrangements, waiting lists, and special requests efficiently.

Benefits

• Dynamic, friendly and supportive working environment
• Opportunities for career development within the company
• Continuous training and development
• Work with the best professionals in tourism industry

why SWOT...

• We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriott International, Accor Hotels, Hilton, Nikki Beach Worldwide and IHG Hotels & Resorts.
• We are laser focused on hospitality strategic and financial advisory with an impeccable track record.
• We will give you the opportunity to work with the best practitioners from the Greek hospitality market.
• We offer stability and career prospects on a transparent working environment.
• We work with the best professionals in the tourism industry.