Account Manager

🚀 Ready to be part of the Legal Tech revolution?
As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology ⚖️💡

🌍 Our Impact
From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success 🤝
We proudly support 2,300 customers in 50 countries, with 80% of them being CAC 40 companies 📊🌐
🎯 Our Ambition
To become the first French legal tech Unicorn, reaching a valuation of over €1 billion 🦄✨
🏆 Our Recognition
DiliTrust is recognized for offering a positive and stimulating work environment 🌟
We are proud recipients of the “Happy at Work” and “Tech at Work” labels since 2019 😊💼

🔍 What will you find at DiliTrust?
💡 Innovation: Be at the forefront of legal tech advancements
🌐 Global Impact: Collaborate with diverse teams in an international and multicultural environment
📈 Career Growth: Grow and evolve within the future unicorn of legal tech
😊 Stimulating Workplace: Experience our positive “Happy at Work” culture

🎯 Your Tasks
As an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors 🌍🏢
You will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships 🤝
Acting as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teams 🎤💡

🛠️ As part of your missions
🤝 Build and nurture strong relationships with a portfolio of key clients
🔁 Manage contract renewals and ensure long-term customer retention
📈 Identify and act on upsell and cross-sell opportunities to achieve targets
🧠 Act as a consultant on the product, supporting and guiding clients in their use of the solutions
📊 Monitor KPIs related to business cases and product usage

👤 Profile Required
🎓 Bachelor’s degree (minimum) with at least 5 years of relevant experience
🌍 Fluent Arabic / English bilingual
🧭 Ability to develop long-term strategic plans for customers
🗣️ Excellent presentation and communication skills
🗂️ Strong ability to manage all aspects of a project
🌐 Comfortable working in an international, multicultural environment
📚 Strong desire to learn and become a functional expert on multiple software products
⭐ Versatile, autonomous, assertive, customer-oriented, and a true team player

❓ Why join us?
📍 Location: Dubai
🚀 Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)
🌏 25+ nationalities: a cosmopolitan and multicultural mindset
⚖️ Work-life balance matters at DiliTrust
📈 A key moment to join DiliTrust in terms of growth and opportunities

💙 Our Values

At DiliTrust, our values guide everything we do:

🤝 Trust: Transparency and integrity in every action
🌈 Inclusion: A culture of empathy, diversity, and belonging
🔥 Hands-on Spirit: Initiative, resilience, and action-oriented thinking
🏆 Excellence: Constantly pushing boundaries to innovate
👥 Team Success: Collaboration is at the heart of everything we achieve

📝 Recruitment Process
1️⃣ HR interview
2️⃣ Hiring Manager interview (on-site)
3️⃣ Chief of CS interview