Medical Scheduler, Pain Management, Shelbyville Hospital and Medical Center Northeast, 8a-4:30p

Primary Location: Shelbyville Hospital - ULP - CMG

Address:

727 Hospital Drive
Shelbyville, KY 40065


Shift: First Shift (United States of America)

Job Description Summary:

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Job Description:

Essential Functions:

• Schedules follow up/return visits to our office for patients
• Obtains appropriate pre-certification and pre-authorizations, as needed
• Schedules medical tests and procedures for patients
• Discusses patient instructions for procedures with patient so patient has clear understanding of what is expected
• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions
• Uses Epic, Centricity Business, online paging systems and retrieves information from other hospital systems

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned