V107C - Legal Billing Operations Specialist

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Job Description:

We are seeking a detail-oriented and proactive Legal Billing Operations Specialist to support our law firm's billing operations, accounts receivable processes, and utilization reporting. This role is responsible for managing the monthly billing cycle, overseeing retainer replenishments and collections, maintaining billing accuracy, and supporting attorneys with billing policy compliance. The ideal candidate combines strong legal billing knowledge with excellent analytical skills, professionalism, and experience working with AI-driven tools and legal practice management software.

Schedule: Monday to Friday, 9:00 AM - 06:00 PM EST/EDT

Monthly Compensation Range: 1,015 to 1,100 USD

Responsibilities include, but are not limited to:

• Utilize AI billing tools to support billing reviews and process improvements.
• Coordinate attorney approvals and ensure invoices are sent on time.
• Apply retainer funds, reconcile billing activity, and track outstanding balances.
• Communicate with clients regarding replenishments and outstanding invoices.
• Follow up on collections and escalate unresolved issues as needed.
• Maintain billable hours, utilization, and revenue reports.
• Support attorneys and staff with billing policy questions.
• Provide weekly and quarterly performance reports to attorneys.
• Assist with billing-related projects and provide coverage during team absences.
• Identify, document, and help resolve recurring billing errors.

Requirements:

• Minimum of 2 years of experience in legal billing, bookkeeping, accounts receivable, or a related financial role.
• Law firm experience strongly preferred.
• Experience using legal practice management or matter management systems; LEAP experience strongly preferred.
• Hands-on experience using AI tools to improve workflows and operational efficiency.
• Advanced Microsoft Excel skills, including reporting, reconciliations, and data analysis.
• Strong attention to detail and ability to identify discrepancies quickly.
• Experience communicating professionally with attorneys, clients, and stakeholders regarding financial matters.
• Ability to manage deadlines and prioritize multiple projects simultaneously.

Languages: English

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

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