Senior Deployment Engineer

About Mytra:

We’re creating an entirely new way to solve the most ubiquitous problem in industry - moving and storing material. We’re applying robotics and distributed software to create a new class of product for this $1T market. We’re focused on the supply chain industry first. The industry is in a massive bind with the continued growth of e-commerce, sharp rise in costs, and supply chain disruptions. What has been a “sleepy” industry for decades is now at the epicenter of sustaining the global economy.

About the Role

As a Senior Deployment Engineer at Mytra, you will join our Customer Operations team during a period of high growth. Mytra is moving from prototype builds to repeatable customer deployments, and we need a hands-on field operator who can own complex commissioning work with discipline, document objective evidence, and escalate issues before they become customer-impacting misses.

The Senior Deployment Engineer owns commissioning subsystems such as infrastructure readiness, safety bring-up, robot integration, ops station readiness, and construction QC. Working collaboratively with the Deployment Lead and site team, you will plan and execute against commissioning gates, raise quality standards in the field, and help less-senior deployment engineers operate with the same level of rigor and operate as the on site day-to-day field direction.

Customer interaction is regular and on-site. You’ll be at the customer facility and expected to represent Mytra professionally, answer questions as needed, and communicate clearly in the moment. Day-to-day, your primary working interfaces are trade contractors and the site team; what matters most is ownership, execution discipline, artifact quality, and fast, clear escalation when something is off.

This role is designed for someone who can operate independently in ambiguous field conditions, turn defined commissioning standards into reliable execution, and grow into ownership of larger deployment scopes across customer sites.

What You'll Do

• Own commissioning readiness work packages, including network/compute preflight, ops station bring-up, robot integration checks, and safety prerequisite validation
• Produce and review construction QC evidence before commissioning starts, including photos, measurements, inspection checklists, and documented as-built deltas
• Deliver high-quality deployment artifacts for closeout and sustainment handoff, including commissioning readiness records, SAT evidence, installed-base manifests, and open-issue trackers
• Escalate issues with clear context: root cause hypothesis, objective evidence, affected work streams, and recommended next actions
• Surface issues early, contain them when within scope, and follow through with the Deployment Lead and site team until resolution
• Mentor less-senior deployment engineers in field execution discipline, documentation quality, and safe commissioning practices
• Translate field learnings into improvements to checklists, commissioning gates, customer-site readiness criteria, and sustainment handoff artifacts

What We're Looking For

Must-have:

• Significant onsite deployment or commissioning experience in industrial, automation, robotics, or similar environments
• Hands-on electro-mechanical hardware experience: wiring, connectors, electrical troubleshooting, working around powered equipment
• Executes independently with discipline from defined work packages: follows checklists precisely, documents evidence completely, and holds quality standards under schedule pressure
• Demonstrated safety discipline in live build environments; can identify and respect hazards in partially energized systems
• Clear cross-functional communication: flags blockers concisely, escalates with context, and closes the loop across contractors and the site team
• Network/IT infrastructure basics: DHCP, Wi-Fi, compute bring-up
• Safety systems familiarity: machine guarding, E-stop circuits
• Ability to read electrical schematics, mechanical drawings, and construction blueprints; comfort with metric/imperial tolerances
• Proven judgment in ambiguous field conditions, including knowing when to contain, escalate, or stop work

Nice to haves:

• Industrial controls and electrical panel assembly
• Familiarity with forklift certification and comfort around heavy equipment
• Spanish/English bilingual communication skills
• Experience mentoring field engineers or technicians
• Experience supporting customer-site SAT, closeout, or sustainment handoff processes