Regional Field Collection Manager - Sulawesi
Posted 5 DecFound 20 OctSeen 2 hours ago
Fit
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The Posting
- Manage and responsible for the Collection Operations of the company
- Liaise with Superior (Collection Head) as well as other top management
- Ensure that the company runs with legality and conformity to established regulations
- Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements
- Collaborate with various functions (Product, HR, Finance, Sales, Collection Support, Anti Fraud and Business Intelligence) to boost efficiency and productivity
- Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
- Manage customer support processes and manage them to enhance customer satisfaction
- Responsible for staffing, resource allocation, KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.
- Hold Bachelor Degree (S1) from Reputable University
- Have great persistence and endurance to meet operation target,
- Highly self-managed & motivated person, able to perfectly multi-task, have a high standard and excited to work in a collaborative environment
- At least 3 years proven experience as Collection Operation Manager or equivalent position.
- At least 3 years proven excellent organizational and leadership ability
- Outstanding communication & people management skill.
- Sound knowledge of data analysis and performance/ operations metrics.
- Preferably have experience in managing consumer lending products (e.g. Credit Card, KTA, Motorcycle Loan, Consumer Durables Loan) or have experience in Multi Finance Company.
- Excellent ability to make decisions, take actions, and make things happen.
Facts
- Source
- SmartRecruiters
- External id
- 744000097196585
- Location
- Makassar, Indonesia
- Remote
- On-site, from the posting
- Employment
- Full time
- Posted
- 5 Dec 2025, 05:21
- First seen
- 20 Oct 2026, 12:05
- Last seen
- 1 Nov 2026, 19:42
- Status
- Not yet added
- Posting id
- 9f56d6ed-7a26-5d01-81d2-2f65c2035b20