Software Engineer I

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position.

What you'll do:

• Design, develop, code, and test complex technical solutions.
• Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques.
• Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures.
• Prepares and installs complex solutions by determining and designing system specifications, standards, and programming.
• Follows the software development lifecycle.
• Participates in design reviews and learns key system design principles.
• Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.

What sets you apart:

• 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).
• 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.
• Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio).
• Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities.
• Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation.
• AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus.
• General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON
• Experience articulating technical challenges and solutions.
• Basic understanding of cloud technologies and tools.
• Familiarity with CI/CD pipelines for Salesforce development.
• Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation.
• Experience with version control systems (e.g., Git).
• US military experience gained through military service or gained as a military spouse / domestic partner

Compensation range: The salary range for this position is: $93,770.00 - $179,240.00.

• USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.