Neighborhood Engagement Consultant

Who We Are

At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.

Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos, to help achieve our Higher Purpose?

What Makes Us Unique

We are an empowered primary care, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve.

How We Work

Our Culture & Core Beliefs

• Earn Trust
• Building Relationships
• Creating Joy
• Doing Right
• Improving Every Day
• Moving Forward

What You'LL Do - Job Responsibilities

The Community Events Coordinator reports to the Director, Growth and is responsible for developing, coordinating and executing onsite and external Suvida community events for existing and new patients and their families. This person will also cultivate relationships and partner with key local community organizations and stakeholders that influence Medicare-eligible Hispanic adults. The Community Event Coordinator will work closely with the center Neighborhood Engagement team, the Director, Growth and VP of Marketing to execute Suvida’s brand & marketing strategy at assigned center, as well as collaborate with key broker and broker partners to deliver co-branded campaigns and events. Essential responsibilities consist of, but are not inclusive of the following:

• Plans, coordinates, and executes a variety of strategic, growth-oriented onsite and external events to engage both existing and potential patients and their families.
• Partners with Suvida Neighborhood Engagement Consultants and Director, Marketing & Growth, Houston to develop, implement and launch strategic and tactical field marketing plans that compliment and are consistent with, and supportive of, our aggressive growth agenda.
• Works with external partners (e.g. plans / payers, JVs, etc.) to develop and execute against co-branded campaigns and events.
• Effectively promotes community and neighborhood center events, primarily using grassroots techniques to maximize participation. Collaborates with the Director, Growth, VP of Marketing, and Neighborhood Engagement team to effectively promote large scale events.
• Conducts all activities in ways that are compliant with CMS and HIPAA governmental requirements.
• Prospective Patient Events (External & Onsite)
• In partnership with Neighborhood Engagement team, maintains relationships with and coordinates external events with key community partners, including local churches and other religious organizations, retail stores, restaurants, home health care agencies, payers, senior focused nonprofit organizations, individual influencers, to drive existing member engagement and net new patient acquisition.
• Partners with teams at specific centers to organize and execute onsite growth-oriented events, such as Open Houses, Meet the Doctor lunches, etc.
• Collaborates with Neighborhood Engagement team to include payer and broker partners in event coordination and execution. Strengthens existing strategic alliances and contributes to the development of new ones in the market.
• Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
• Generates new member leads for the Neighborhood Engagement team and tracks event success metrics. Achieves ROI measures consistently in documented members acquired.
• Educates community partners on talking points and/or speeches to inform target audiences of the benefits of the Suvida comprehensive care model.
• Ability and willingness to travel locally and regionally.
• Perform other duties as assigned and modified at managers discretion.

What You'll Bring - Education Requirements

• High School Diploma or Equivalent.
• Associate’s or Bachelor’s Degree preferred .

What You'll Bring - Experience Requirements

• 3+ years related experience (e.g., marketing, event planning, community engagement/development.)
• Healthcare industry preferred but not required.
• Excellent organizational and interpersonal skills with a proven track record building relationships in the community
• Strong project management capabilities.
• Bilingual (English and Spanish) Required.

Physical Demands

While performing the duties of this job, the employee is required to sit for prolonged periods of time, stand, walk, talk, hear, and reach with hands and arms. Hand eye coordination is necessary to operate computers and other office equipment; must be able to operate a motor vehicle. When representing Suvida Healthcare at external events, this role may also be required to stand for prolonged periods of time, kneel, crouch, bend and lift, and able to move up to 30 pounds. The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.