Housekeeping Supervisor (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

• Be part of an iconic development set to redefine Eswatini’s business and event landscape.
• Lead a world-class team in delivering exceptional experiences.
• Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:

As the Housekeeping Supervisor, you will oversee the daily operations of the housekeeping department, ensuring cleanliness and organization to maintain the high standards of Palazzo Ezulwini ICC.

Key Responsibilities:

• Supervise housekeeping staff to ensure cleanliness and order in all areas of the venue.
• Perform regular inspections of public areas, restrooms, and event spaces to ensure they meet cleanliness standards.
• Train and motivate the housekeeping team to maintain high service standards.
• Manage housekeeping supplies and ensure inventory is maintained at required levels.
• Handle guest requests and complaints promptly and professionally.
• Monitor and report maintenance issues to ensure timely resolution.

Candidate Requirements:

• Previous experience as a housekeeping supervisor or in a supervisory role in hospitality.
• Strong leadership and organizational skills.
• High attention to detail and problem-solving ability.
• Ability to work effectively in a fast-paced environment.
• Excellent communication and interpersonal skills.