Administration Support

About Customs Support Group

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.

How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.

Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

Why Join Us

At CSG, you will be part of a growing international organization that is improving how customs work gets done.

You will:

• Work with experienced customs professionals and technology teams
• Gain exposure to international trade and complex supply chains
• Contribute to services that have a real impact on global commerce

This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.

Purpose of the position

We are looking for a reliable and service‑oriented Administrative Support professional to join our team in Germany. In this role, you will support day‑to‑day office operations and contribute to ongoing digitalization initiatives, ensuring smooth administrative processes and high service quality for internal and external stakeholders.

Main Responsibilities

• Perform general administrative and office tasks, including document filing and archiving
• Support the implementation and improvement of digitalization processes
• Ensure accurate organization and maintenance of administrative records
• Provide administrative support to internal teams and assist with day‑to‑day operational matters
• Act in a service‑oriented manner when interacting with customers and stakeholders

What to Expect

• The work is office based.
• Part‑time position with stable working hours
• Opportunity to support digital transformation initiatives
• The working environment can be stressful, as much of the work is aimed at meeting tight delivery deadlines, although you will be supported by the team.

Requirements

• Friendly, professional attitude and enjoyment of working with people
• Basic knowledge of standard office applications (e.g. MS Office)
• Analytical mindset with an independent and well‑structured working style
• Very good command of German (written and spoken) and good knowledge of English
• Strong organizational skills and good business awareness, particularly in customer‑related contexts