Epic Operational Database Admininstrator

Location: Rosedale Office Building

Department: Tech and Customer Service

Shift: First Shift (United States of America)

Standard Weekly Hours: 40

Summary:

The Epic Operational Database Administrator (ODBA) is an emerging IT professional who installs and maintains the Epic operational database. The Database Administrator is proficient in Linux platform and IRIS servers. The Database Administrator’s responsibilities include: monitoring database server performance and troubleshooting issues; applying hot fixes, security updates, and service packs; maintaining database backups and verifying restores; managing security; managing and maintaining the ODB environments that serve production, reporting, disaster recovery, training, and non-production needs; creating and maintaining database objects; testing failover procedures for high availability; engaging in capacity planning exercises to ensure adequate system resources; and following Epic best practices for hardware and software configuration. Forms productive relationships with customers by listening, clarifying, and responding effectively. Participates on project teams as a key contributor. Responsible for relationship with Epic and opening and coordinating issues with Epic. Responsible for writing fundamental documentation in a clear, concise manner, adhering to standards. Must be available for support by pager or telephone 24 hours per day x 7 days per week.

Qualification:

• Bachelor’s Degree and 2 years Epic direct experience is required or Associate’s Degree and 4 years of direct Epic experience is required.
• Minimum of 6 years of experience in information technology and High School Diploma or equivalent required.
• 2 years of experience in a Health Care environment preferred.

Licensure, Registration, and/or Certification

• Current Epic ODBA Certification or certification gained within 6 months of employment is required.

Technical Skills:

• UNIX, Linux Administration • Database management and administration • Intersystems IRIS platform management and administration • System Pulse • System Performance Analytics • Capacity Management • Scripting/Programming • System Patching and Security Remediation • Problem Troubleshooting and Remediation

About Us:

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.