Account Manager

Carat is seeking a dynamic and client-focused Account Manager to join our team. The successful candidate will play a key role in managing client relationships, delivering integrated media solutions, and ensuring the successful execution of campaigns across Above-The-Line (ATL) media channels.
This role requires a strategic thinker with strong project management capabilities, a passion for media, and the ability to build trusted partnerships with clients while driving business growth. A very good understanding of audience data and how to integrate data thinking into strategies.

Job Description:

Key responsibilities:

• Build and maintain strong, long-term client relationships, serving as a trusted day-to-day contact for assigned accounts.
• Understand client business objectives and marketing goals through regular engagement and consultation.
• Develop and implement comprehensive media strategies aligned to client objectives.
• Manage the planning, execution and optimization of ATL media campaigns across television, radio, print and out-of-home channels.
• Oversee campaign delivery to ensure projects are completed accurately, on time and within budget.
• Identify opportunities to improve media performance and enhance client outcomes.
• Present media recommendations, campaign results and strategic insights to clients.
• Collaborate with internal teams, media partners and stakeholders to deliver integrated solutions.
• Manage campaign budgets, reporting and financial administration related to client accounts.
• Act as the first point of contact for campaign-related queries, ensuring a high standard of client service.
• Stay informed of industry trends, media innovations and market developments.

Skills & Competencies

• Strong client service and relationship management skills.
• Excellent communication, presentation and interpersonal abilities.
• Strong attention to detail and organizational skills.
• Ability to manage multiple projects and competing deadlines.
• Commercial awareness and budget management capability.
• Strategic thinking with strong analytical and problem-solving skills.
• Confident stakeholder management and collaboration skills.
• Passion for media, marketing and advertising.

Minimum Requirements

• Minimum of 3 years' experience in media account management, client service or a similar role
• Proven experience managing campaigns and budgets.
• Experience working across ATL media channels, including Television, Radio, Print and Out-of-Home (OOH).
• Understanding of media strategy development and implementation.
• Understanding of a good data led strategic approach and how to analyse the data
• Proficiency in industry media planning and reporting tools.
• Relevant qualification in Marketing, Media Studies, Communications, Advertising or a related field will be advantageous.
• What We Offer
• Opportunity to work with leading brands and a talented media team.
• Exposure to integrated media strategy and campaign execution.
• Career growth and development opportunities within a global media network.
• Collaborative and innovative working environment.

If you are passionate about media, thrive in a client-facing environment, and enjoy delivering impactful marketing solutions, we'd love to hear from you

Location: Sandton

Brand: Carat

Time Type: Full time

Contract Type: Permanent