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Lead Customer Engagement Engineer

CadenceWorkdaySAN JOSE
Posted 23 SepFound 25 OctSeen 8 hours ago

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The Posting

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

As an integral member of the HSV Customer Support Team, you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium, Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers.

Responsibilities includes:

  • Taking ownership and quickly drive to resolution product issues reported by field AEs and customers.
  • Debug customer reported failures, produce test cases to replicate failure and log issues with HSV R&D teams.
  • Recommend potential workaround or application level solutions to customers when necessary.
  • Test R&D fixes/patches.
  • Work with customer and internal groups to spec out enhancement requests.
  • Testing new product features for future s/w releases or h/w platform, including participation in internal beta activities.

Position Requirements:

  • Requires a BS-EE/CE (MS-EE/CE preferred) with a minimum of 5 years experience in design and/or verification of complex digital designs, or Applications engineering/technical support role.
  • Strong knowledge of design debug techniques and a strong understanding in logic design.
  • Knowledgeable in verification methodologies for complex EDA environments.
  • Proficiency in HDL language like Verilog, System Verilog and VHDL. Ability to create test cases to replicate customer issues quickly.
  • Proficiency in Unix/Linux scripting languages (ksh/bash/csh).
  • Proficiency in PCIe, USB and Ethernet protocol.
  • Proficiency in TBA, SVA, SV coverage, Low Power(UPF). UVM experience is a plus.
  • Experience with emulation, Cadence's Palladium product preferred.
  • Excellent communication skills. Must have ability to communicate complex issue to internal teams and customers in a clear and concise manner.
  • Occasional travel may be required to resolve critical customer issues.

The annual salary range for California is $119,000 to $221,000. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.

We’re doing work that matters. Help us solve what others can’t.

Facts

Source
Workday
External id
R56483
Location
SAN JOSE, United States
Remote
Not stated
Employment
Full time
Pay
$119,000 to $221,000, stated
Posted
23 Sep 2026
First seen
25 Oct 2026, 06:49
Last seen
1 Nov 2026, 04:19
Status
Not yet added
Posting id
ab0ebf9f-bef6-545f-9f24-0aa8beb49986