Business Support Trainee

Salary Range: €0.00 - €0.00

Job Description Summary

Provide day-to-day business support, contributing to operational activities, coordination, and team priorities while gaining practical business experience.

Job Description

Major Accountabilities

• Support the preparation, routing, and approved use of marketing, medical, and business materials.
• Preparation and coordination of service contracts, including document alignment before PO initiation.
• RTE localization (translation/ visual material, etc.) and updates based on prepared and approved drafts.
• Update of expired promotional and non-promotional materials based on provided comments.
• Coordination of FUSE approval processes, including back-up support during PM absence.
• Uploading and managing materials in Shaman (new - tag ICE content in Shaman), including back-up support during PM absence.
• Translation of larger volumes of materials (e.g., website content).
• Localization of iCVA materials, including translation, content adaptation, corrections.
• Help coordinate communications, campaigns, and project activities with internal stakeholders.
• Track approvals, deadlines, actions, and material status across assigned projects; escalate delays or missing information.
• Assist regulatory, legal, compliance, medical, and business colleagues with document updates and process requirements.
• Maintain accurate electronic and paper records, including approvals, consents, meeting documentation, and other audit-supporting files.
• Support events and meetings, including logistics, approved vendor coordination, travel arrangements, contracts, and activity reconciliation.
• Assist with purchase orders, invoices, vendor onboarding documentation, and related follow-up in company systems.
• Support website, digital, internal engagement, and other cross-functional initiatives as assigned.
• Learn and use relevant company systems and standard operating procedures with appropriate training and supervision.
• Perform assigned tasks accurately and on time, ask questions when requirements are unclear, and proactively communicate progress.
• Observe all applicable internal and external regulations, policies, procedures, and codes, including the Code of Ethics and BeSure requirements.
• Report adverse events, product complaints, and other quality or safety information promptly in accordance with training and applicable requirements.
• Perform other job-related duties appropriate to the traineeship, with guidance from the manager or designated colleagues.

People & Organization support, as assigned:

• Assist with assigned people-related communications, documentation, onboarding, recruitment records, purchase orders, and invoices under

Key Performance Indicators (Suggested priority KPIs *italicized)

• Accuracy and completeness of assigned work and documentation.
• Timely completion of tasks and proactive communication of risks or delays.
• Successful completion of required training and demonstrated ability to apply guidance.
• Constructive collaboration and feedback from colleagues and stakeholders.
• Compliance with company policies, procedures, and Novartis Values & Behaviors.

We offer:

Base pay from 14.5k - 16.8k EUR gross yearly

Other benefits as per guideline

Skills Desired