Fulfillment Sales Manager

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Fulfillment Sales Manager is responsible for driving client acquisition, lead conversion, and seamless customer onboarding to generate revenue and exceed sales targets. This role focuses on identifying and engaging potential clients, optimizing the sales funnel, and ensuring a smooth transition from prospect to active customer. By developing and executing strategic sales initiatives, the Fulfillment Sales Manager plays a key role in accelerating business growth, enhancing customer experience, and maximizing revenue opportunities.

Main Duties

• Develop and implement effective sales strategies to attract new clients
• Identify and target potential customers through market research, networking, and outreach campaigns.
• Establish and maintain relationships with prospective clients to understand their needs and offer tailored solutions.
• Manage contract negotiations until they are fully agreed and signed by both parties.
• Oversee and optimize the end-to-end onboarding process for new clients.
• Work closely with internal teams (operations, KAM, and product teams) to ensure a seamless transition from sales to service delivery.
• Pre-qualify leads from internal sales channels to enhance sales presentations.
• Convert leads within the defined TAT to maximize the chances of closing

Qualifications

• 5-7 years of prior sales experience in solutions selling
• Relevant experience and exposure in the following industries (FMCG, Fulfillment, Marketplace)
• Strong data management skills
• Strong negotiation skills
• Good working knowledge of Microsoft Office Applications
• Effective communication skills
• Detail oriented and highly dependable
• Proactive and works with a sense of urgency

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