Zambia Trade Finance Manager

Job Description

To drive the growth of the trade finance business for the bank, through leading a team of business development specialists, who are mandated to offer innovative best in class product suites to clients

• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters
• Liaise with trade services for efficient transaction processing to ensure superior customer service by minimising complaints and disputes
• Review the banks trade finance products, product programs, process, and pricing to ensure the bank’s trade finance offering is competitive and in line with market requirements
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Display and encourage an appreciation of teamwork and inclusivity
• Manage team performance in achievement of business objectives
• Compile reports that track progress and guide business to make informed decisions
• Provide subject matter expertise and thought leadership in area of expertise
• Ensure development and continuous value add improvement to operational processes
• Manages risks in own area of responsibility
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Identify and utilise opportunities for revenue growth to deliver on sales targets

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

06/11/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.