Administrative Assistant

About Remote Area Medical

At Remote Area Medical (RAM), our work puts free dental, vision, and medical care directly into the hands of people who need it most, through pop-up clinics in communities across the country. Join a mission-driven team that turns logistics, compassion, and hard work into care for thousands of patients each year.

Job Responsibilities

• Answering telephone calls for the department
• Screen and direct calls to proper recipients
• Providing information to inquiries
• Taking and relaying messages to Volunteer Team Staff
• Monitoring Volunteers at headquarters (ensure volunteers check-in and -out), maintaining security awareness; meeting and greeting persons entering organization; directing visitors to correct destination.
• Update and track headquarter volunteer hours sheet and keep system up to date
• Create Volunteer events in Volunteer management system to track in-house groups and large group events (fundraisers, etc.)
• Ensuring the Volunteer email is checked daily
• Answer emails in a timely manner for general volunteer questions
• Forward all messages to the proper recipient
• Providing general administrative and clerical support; preparing correspondence and documents helping with team postal service
• Assisting Volunteer team with pre and post clinic tasks
• Scan in and upload to volunteer profile all minor release forms and file
• Scan in and upload to volunteer profile all temporary and full licenses for any volunteer seeking assistance
• Send out hours and CE letters to volunteers as requested
• Send post clinic surveys, print results and share with the Volunteer Team
• Assist with airport pick up and drop off
• Organization of RAM Volunteer space in warehouse including t-shirts.
• Organization of Office Space
• Send Sympathy and get well soon cards, etc. to volunteers
• Inventory materials and merchandise for office
• T-shirts
• Office supplies
• Give-aways
• Celebration supplies
• Performing tasks and duties as directed by your Management Team.

Job Requirements

• Preferred Administrative Assistant Degree or equivalent work experience
• Must be proficient in verbal, nonverbal, and written communication skills
• Must be proficient in Microsoft Office- Word, Excel, and like programs
• Must be able to type and produce legible documents to promote RAM’s Mission.

Physical Requirements

• Must be able to stand/sit for extended periods of time.
• Must be able to occasionally lift 20 lbs.
• Must have a valid driver’s license and be willing to drive RAM vehicles.