PRN Medical Receptionist / PT Tech

At Grand Oaks Sports Medicine & Rehabilitation, our number one priority is the patient. Our physical therapists provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.

We are seeking a professional, organized, and personable PRN Medical Receptionist to join our team in Spring, Texas. In this flexible, as-needed role, you’ll play an important part in creating a welcoming experience for our patients while ensuring smooth and efficient front office operations. You’ll also have the opportunity to support our clinical team with back-office tasks as needed. We’re looking for someone who values excellent customer service, attention to detail, and teamwork, and who takes pride in maintaining a professional, warm, and inviting environment.

• Greet and check in guests or patients in a friendly and professional manner
• Answer and direct incoming phone calls, scheduling appointments, and managing inquiries
• Maintain accurate and organized patient or guest records and databases
• Process administrative documentation and verify insurance information as required
• Manage appointment scheduling and coordinate with clinical or operational staff
• Perform data entry tasks with attention to detail and accuracy
• Handle cash transactions and maintain financial records as needed
• Resolve customer concerns and complaints with empathy and professionalism
• Maintain a clean, organized, and welcoming front office environment
• Support other front office staff and departments as needed to ensure smooth operations
• Assist physical therapists with patient care
• Administer hot/cold packs
• Maintain therapy equipment
• Ensure a clean, neat clinic environment
• Proven experience in front office operations or customer service roles
• Strong phone communication and interpersonal skills
• Proficiency with scheduling software and Microsoft Office applications
• Ability to manage multiple tasks simultaneously while maintaining accuracy
• Excellent organizational and time management skills
• Professional demeanor with a customer-focused mindset
• Attention to detail and ability to work independently
• Ability to remain calm and professional under pressure
• Familiarity with healthcare or hospitality front office terminology (preferred)
• Experience with electronic health records (EHR) or property management systems (preferred)
• Competitive compensation
• 401k
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Collaborative and inclusive team culture that encourages idea-sharing and innovation