Manager Site Engagement

Manager, Site Engagement - Home Based - Mexico

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a Manager, Site Engagement Liaison at ICON, you will lead efforts to build and maintain strong relationships with clinical trial sites, ensuring effective communication and collaboration throughout the study lifecycle.

What You Will Do:

You will oversee scientific operations workstreams, ensuring deliverables meet quality and timeline expectations.

Key responsibilities include:

• Managing site engagement efforts to ensure strong relationships and clear communication between clinical trial sites and ICON teams.
• Leading and mentoring a team of site engagement professionals to support sites through the study initiation, conduct, and closeout phases.
• Collaborating with internal teams, including clinical operations and project management, to align site engagement strategies with overall study goals.
• Identifying and addressing site concerns, providing solutions to enhance site performance and overall trial success.
• Driving initiatives to improve site satisfaction and retention, ensuring efficient and effective site operations.
• Ensuring compliance with Good Clinical Practice (GCP) and regulatory requirements, maintaining high standards in site engagement activities.

Your Profile:

You will have solid scientific operations experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor's degree in life sciences, business management, or a related field, with significant experience in site engagement or clinical operations.
• Proven experience managing site relationships and engagement in a clinical trial setting, with strong knowledge of regulatory and operational requirements.
• Strong leadership and team management skills, with the ability to guide and develop a team of site engagement professionals.
• Excellent communication and problem-solving abilities, with experience in addressing site concerns and implementing solutions.
• Strong organizational and project management skills, with the ability to manage multiple sites and maintain clear communication.
• Detail-oriented and proactive, with a commitment to maintaining high standards of site satisfaction and regulatory compliance.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply