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The Posting
Responsibilities:
- Technical customer support and service for national Solar & Energy customers and internal interfaces
- Recording, documenting, and handling support cases in accordance with process standards, including the continuous forwarding of customer feedback
- Coordinating, delivering, and documenting technical services following management approval (e.g., service assignments, trade show participation, and customer training)
- Proactively sharing expertise within the national support team and across relevant departments
- Creating, translating, and adapting technical documentation and training materials to meet national and regional requirements
- All other duties as assigned by management (e.g. nomination for projects/desks)
Requirements:
- Technical education
- Additional professional qualifications obtained through continuing education or several years of professional experience
- Professional experience in technical support
- English language skills and/or local language at a level appropriate for the position
Responsibilities:
- Technical customer support and service for national Solar & Energy customers and internal interfaces
- Recording, documenting, and handling support cases in accordance with process standards, including the continuous forwarding of customer feedback
- Coordinating, delivering, and documenting technical services following management approval (e.g., service assignments, trade show participation, and customer training)
- Proactively sharing expertise within the national support team and across relevant departments
- Creating, translating, and adapting technical documentation and training materials to meet national and regional requirements
- All other duties as assigned by management (e.g. nomination for projects/desks)
Requirements:
- Technical education
- Additional professional qualifications obtained through continuing education or several years of professional experience
- Professional experience in technical support
- English language skills and/or local language at a level appropriate for the position
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Facts
- Source
- Workday
- External id
- REQ-10009588
- Location
- Pune, India
- Remote
- Not stated
- Employment
- Full time
- Posted
- 11 Sep 2026
- First seen
- 26 Oct 2026, 17:30
- Last seen
- 1 Nov 2026, 19:17
- Status
- Not yet added
- Posting id
- c5c5f95b-f7e3-5698-ab96-9a2abcafb0c5