Senior Project Manager, Rakuten Ichiba - EC Marketplace Development Department (ECMPD)

Job Description: Department Overview

The EC Marketplace Development (ECMPD) Department is a core technology division within Commerce & Marketing Company, Rakuten Group, Inc. We are responsible for developing and enhancing the online systems that power Rakuten Ichiba - Japan's largest internet shopping mall.

Rakuten Ichiba boasts a significant market presence and consistent growth, making it a dynamic e-commerce ecosystem. Our mission in ECMPD is to deliver top-tier shopping entertainment for our users and to empower our merchant partners with advanced tools.

Join us in shaping the future of e-commerce in Japan.

Position: Position Details

As a Project Manager at Rakuten Ichiba, you will lead the delivery of new features and improvements for our leading e-commerce platform. You'll work with various teams to define project goals, manage execution, and ensure projects are completed on time, within budget, and to high-quality standards. Your role is crucial in enhancing the Rakuten Ichiba experience and supporting our business growth through effective project leadership.

Responsibilities

• Project Planning: Define project goals, scope, and deliverables by working closely with business owners, product managers, and technical teams.
• Team & Stakeholder Collaboration: Facilitate clear communication and effective teamwork within the project team and with all external stakeholders.
• Execution & Delivery: Oversee project execution to ensure it stays on schedule, within budget, and meets quality standards.
• Risk Management: Proactively monitor project progress, identify potential risks, and implement solutions to keep the project on track.
• Stakeholder Communication: Act as the main contact for project stakeholders, providing regular updates on status, risks, and progress.
• Budget & Resource Management: Develop and manage the project budget, tracking expenses and optimizing resource use.
• Quality Assurance: Collaborate with the QA team to ensure all project deliverables are thoroughly tested and meet quality requirements.

Mandatory Qualifications:

• 3+ years of experience in project management as the main project manager, with a focus on software platform development.
• Proven track record of successfully launching and managing complex software development projects.
• Knowledge of software technologies, e.g., e-commerce, microservices, APIs, CMS systems, payment gateways, search engines.
• Experience with SDLC.
• Experience with project management tools such as Jira, Confluence.

Desired Qualifications:

• PMP or other relevant project management certification is a plus.
• Experience as a Software Developer.
• Product Management Knowledge.
• Experience in the production operation of an internet service.
• Experience in working directly with software engineers, product managers, and business partners.

Other Information: Additional information on Location

Rakuten Crimson House (Head office)

Additional information on English Qualification

TOEIC Score 800 or above (or similar level of English ability or a University Degree earned in an English-speaking country)
In this case, it is necessary to achieve a TOEIC Score exceeding 800 after joining Rakuten in order to be eligible to become a regular employee.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

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Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)