Senior Executive - MIS (Hybrid) | MOA Pasay
Tasq Staffing Solutions, Inc.WorkablePasay City, Metro Manila, Philippines
Posted 1 OctFound 20 OctSeen 5 hours ago
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The Posting
Work Setup: Hybrid (Most of the time is WFH 4 to 6 days onsite per month)
Work Location: MOA, Pasay
Required Educational Attainment:
- With minimum of 2 years of College Education (No back subjects)
Required Experience:
- Minimum of 6 months to 1 year MIS experience in BPO operations.
Responsibilities:
- Regularly track vital performance indicators (KPIs) within the Management Information System (MIS), such as call and chat volumes, agent availability, and adherence to service levels.
- Establish and oversee real-time alerts for any variations from set performance benchmarks, responding swiftly to address potential concerns.
- Efficiently allocate resources, including agents and queues, to guarantee optimal coverage during both peak and off-peak periods.
Facts
- Source
- Workable
- External id
- 7CF325FB7F
- Location
- Pasay City, Philippines
- Remote
- Not stated
- Employment
- Full time
- Posted
- 1 Oct 2026
- First seen
- 20 Oct 2026, 13:55
- Last seen
- 1 Nov 2026, 02:04
- Status
- Not yet added
- Posting id
- c75c4eef-d2c7-54ee-abea-bf2ea74df155