Restaurant Manager - Enigma Restaurant & Q’s Bar

We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, lead a team, and ensure the delivery of exceptional food and beverage service. The ideal candidate is passionate about hospitality, has strong leadership skills, and is capable of managing both the front-of-house and bar operations efficiently.

Key Responsibilities:

• Operational Management:
• Oversee the day-to-day operations of the restaurant and bar.
• Ensure compliance with health, safety, and hygiene regulations.
• Maintain high standards of food, beverage, and service quality.
• Staff Management:
• Recruit, train, and supervise front-of-house and bar staff.
• Create staff schedules and manage labor costs.
• Conduct performance reviews and promote team morale.
• Customer Service:
• Ensure an excellent guest experience through attentive service and a welcoming environment.
• Handle customer complaints and resolve issues promptly and professionally.
• Inventory & Cost Control:
• Manage inventory levels of food, beverages, and supplies.
• Control costs and minimize waste to meet profitability targets.
• Coordinate with suppliers and negotiate pricing when needed.
• Financial & Administrative Duties:
• Monitor daily revenue and expenses.
• Prepare sales and performance reports.
• Assist in budgeting, forecasting, and meeting financial goals.
• Entertainment & Ambience Oversight:
• Possess a good understanding of music trends, popular international artists and different entertainment genres suitable for diverse guest demographics.
• Work closely with resident live performers to schedule acts that align with the venue’s brand and target audience.
• Monitor and evaluate guest feedback related to entertainment and adjust programming accordingly.
• Ensure all entertainment activities comply with licensing and local authority regulations.
• Marketing & Promotion:
• Collaborate with marketing to develop promotions and events.
• Monitor online reviews and social media presence.
• Experience:
• Proven experience as a restaurant or bar manager (3+ years preferred).
• Strong leadership, organizational, and communication skills.
• Knowledge of food and beverage operations, POS systems, and inventory management.
• Familiarity with licensing laws, health and safety regulations.
• Ability to work flexible hours, including late nights and weekends.
• Preferred Qualifications:

o Certification in Hospitality Management or related field.

o WSET Beverage Service Certification.

o Experience with event planning or private dining services.