IT Manager/IT Operation Manager

Salary Range: $7,000 - $10,000

Key Responsibilities:

• Lead and manage both Technical and Sales teams to ensure effective collaboration and achievement of business goals.
• Oversee day-to-day IT operations, including software systems and all technology-related activities within the organization.
• Manage software and IT projects from initial planning and implementation through to ongoing support and continuous improvement.
• Work closely with internal teams and clients to understand and translate business and technical requirements into actionable solutions.
• Oversee system development, implementation, maintenance, and performance to ensure reliability and efficiency.
• Prepare and manage IT costing, budgets, resources, and project timelines to support business objectives.
• Monitor project costs and ensure effective utilization of IT resources for optimal outcomes.
• Evaluate and recommend suitable software, systems, and technologies to meet evolving business needs.
• Collaborate with the Sales Team on client requirements, solution proposals, pricing, and implementation strategies.
• Monitor system performance, gather user feedback, address operational issues, and drive continuous improvement initiatives.
• Develop and implement IT processes, policies, and best practices to enhance operational efficiency.
• Ensure IT operations and projects are delivered effectively and are aligned with overall business objectives.

Requirements:

• Bachelor’s degree or higher in Information Technology, Computer Science, Software Engineering, or a related field.
• Proven experience as an IT Operations Manager, IT Manager, Technical Manager, or in a similar role.
• Strong experience in IT operations, software systems, and project management.
• Experience leading technical teams and working closely with sales or business teams.
• Good understanding of the software development lifecycle, system implementation, and IT operations.
• Experience in IT costing, budgeting, and resource planning.
• Strong leadership, communication, problem-solving, and stakeholder management skills.
• Strong business and commercial awareness.
• Ability to work independently, manage multiple priorities, and drive projects from planning to completion.
• Hands-on and results-oriented with strong team management capabilities.