Front Desk Aid

Application Instructions:

Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.

Job Family: Student Work Study

Department: Mercer Medicine

Supervisor: Kaye Miller

Job Title: Front Desk Aid

Job Description:

Campus Health Atlanta is seeking an outgoing student to help at the front desk in the clinic. Located in the Sheffield building, room 206. The responsibilities include the following:

-Greet patients upon entrance to the clinic

-Answer incoming calls

-Schedule appointments

-Verify insurance before the appointment visit or at the time of appointment

-Call patients as needed for follow-up, no-show appointments, etc.

-Check patients in for the appointment and out after the appointment

-Ensure all required patient demographic, contact, pharmacy, insurance, and other information is up-to-date in the chart upon patient arrival to the clinic

-Scan documents into charts

-Other duties as needed by supervisor

Candidates must have:

-Exceptional customer service skills and phone etiquette

-Must be well-spoken

-Ability to maintain calm under pressure

-Commitment to attendance and reliability

-Commitment to timely communication with supervisor for any needed schedule changes

-Adherence to HIPAA requirements for the privacy of patient information

-Pay rate $10 per hour

Scheduled Hours: 20

Start Date: 08/17/2026

End Date: 05/8/2027