Remote Client & Booking Coordinator

About Us:

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.

Position Overview

he Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.

This is a support-based role centered on communication, organization, and follow-through.

Key Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination
• Communicate with clients via email, phone, and messaging platforms to provide updates and support
• Accurately enter, update, and maintain client information and booking details
• Coordinate timelines, confirmations, and service documentation
• Provide general client support and respond to inquiries in a timely, professional manner
• Follow established processes and internal guidelines to ensure accuracy and consistency
• Collaborate with internal teams to support client needs and workflow efficiency

Qualifications & Skills

• Strong communication and customer service skills
• Highly organized with attention to detail
• Comfortable working independently in a remote environment
• Basic computer proficiency and ability to learn new systems
• Ability to manage multiple tasks while meeting deadlines
• Professional demeanor and reliability

Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Work Environment & Schedule
Fully remote position
Flexible scheduling options may be available
Training and ongoing support provided

Why Join Us
Remote work flexibility
Supportive, structured team environment
Clear expectations and processes
Opportunity to build valuable coordination and client service skills