Authorization and Benefits Specialist

At Atlas Physical Therapy, we believe that just as exercise makes for a stronger and healthier body; equality, diversity, and inclusion make for a stronger and healthier workplace and world. We are committed to cultivating a space that allows for employees and patients of all genders, backgrounds, affiliations, races, ethnicity, and sexual orientations to be not only welcome, but celebrated and empowered. We strive to accomplish this through hiring practices, workplace culture, and continued education.

Atlas is looking for a detail‑driven, proactive Insurance and Authorization Verification Specialist to support our front office and ensure a smooth experience for every patient. In this role, you’ll verify insurance benefits and eligibility, manage patient information in our systems, and prepare all required documentation ahead of evaluations. You’ll serve as a key resource for insurance and authorization questions, helping both patients and team members navigate coverage requirements with confidence.

You’ll track and monitor authorizations, communicate benefit details when needed, and keep the team informed on policy updates and process changes. Your work will also include monitoring front office collections performance, assisting with re‑verification, and performing audits to ensure accuracy and compliance. If you enjoy improving workflows, staying organized, and being the go‑to person for insurance clarity, this role puts you right at the heart of our patient support operations.

• Completing benefit checks and interpreting deductibles, coinsurance, and out‑of‑pocket details
• Managing authorizations, pre‑auth rules, and visit‑limit tracking
• Monitoring referrals and ensuring all requirements are met
• Using major payer portals (Availity, UHC, Cigna, Aetna) for verification and submissions
• Previous experience in healthcare, medical office, or insurance verification
• Working knowledge of commercial insurance, Medicare, Medicaid, and managed care plans
• Proficiency with EMR/EHR systems and insurance portals
• Strong attention to detail and accuracy with data entry
• Strong organizational and time-management skills
• Comfortable working with multiple software systems and databases
• Ability to prioritize tasks and manage deadlines in a fast-paced environment

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• Opportunities for advancement
• Paid orientation
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance
• Wellness program

The anticipated base salary range for this position is $23.00-$25.00/hr. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.