PA MEDI Coordinator (Medicare Education and Decision Insight)

PA MEDI Coordinator

STEP Office of Aging | Lycoming & Clinton Counties

Are you looking for a rewarding career where you can help others, solve problems, and make a meaningful difference every day? If so, you may be a great fit for STEP's Office of Aging PA MEDI Coordinator position!

In this role, you will coordinate the PA MEDI (Pennsylvania Medicare Education and Decision Insight) Program, providing health insurance counseling and education to eligible Pennsylvanians. You'll support and train volunteers, assist individuals with understanding available benefits, and promote awareness of valuable community resources throughout the region.

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PAY RATE: $22.53 per hour,

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What You'll Do

• Recruit, train, schedule, and support PA MEDI volunteer counselors
• Coordinate community outreach, educational presentations, and awareness activities
• Build and maintain relationships with community organizations and referral partners
• Provide insurance counseling and answer benefit-related questions
• Maintain program records, databases, and required reports
• Provide information, referrals, and assistance to individuals seeking services
• Support general office operations as needed

What Makes You Successful

You are someone who:

• Enjoys helping others understand complex information
• Builds positive relationships with volunteers, consumers, and community partners
• Is organized, detail-oriented, and able to manage multiple priorities
• Communicates effectively in writing and in person
• Demonstrates professionalism, sound judgment, and confidentiality
• Is comfortable learning and explaining benefit and insurance-related programs

Apply today and help empower local seniors with the information and resources they need to thrive!

Requirements

• Associate's degree in healthcare, business, office administration, or a related field (Bachelor's degree preferred)
• Two years of experience in a community service organization, business environment, or health insurance-related field
• Strong communication and customer service skills
• Experience using computers and Microsoft Office applications
• Valid driver's license and reliable transportation
• Ability to successfully obtain required background clearances and checks

Special Requirements

• Obtain and maintain PA MEDI Counseling Certification
• Become Protective Services Report of Need Intake Certified during the initial employment period

Benefits

STEP, Inc. offers a generous benefits package:

✔ Flexible health insurance options to fit YOUR needs

✔ Agency-paid dental, vision, and life insurance

✔ 403(b) retirement savings with generous employer match

✔ Flexible Spending Account (FSA) and Dependent Care Account (DCA) options

✔ Short- and long-term disability insurance

✔ Paid Time Off (PTO) and Long-Term Sick Leave

✔ Paid holidays

✔ Optional flexible benefits