Credentialing Specialist

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Job Description: Employment Type: Full-Time

Work Setup: Hybrid – 3x a week (Ayala Avenue, Makati; SM North EDSA, EXXA Tower, Bridgetowne; Alabang)

Job Summary

We are seeking a detail-oriented and organized Credentialing Specialist to ensure credential accuracy, regulatory compliance, and efficient processing. In this role, you’ll oversee credential documentation, oversee renewal schedules, and liaise with relevant stakeholders to secure complete and up-to-date records.

Key Responsibilities

• Collect, review, validate, and track required credentialing documents.
• Monitor expiring credentials and coordinate timely renewals.
• Maintain accurate records in internal systems and tracking reports.
• Follow up with candidates, employees, and stakeholders regarding outstanding requirements.
• Verify documentation for completeness, accuracy, and compliance with internal standards.
• Coordinate with internal teams to resolve documentation discrepancies.
• Process high volumes of administrative tasks while meeting turnaround requirements.

Qualifications and Experience

• At least 1 year of experience in credentialing, document processing, records management, or administrative support within a Healthcare BPO environment.
• Strong written and verbal English communication skills.
• Excellent attention to detail and organizational skills.
• Experience handling confidential documents and maintaining accurate records.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a high-volume environment.
• Strong follow-up skills and the ability to coordinate effectively with internal and external stakeholders.

What We Offer

• Competitive salary package + Performance incentives
• HMO coverage
• Enjoy Hybrid Work Set-Up

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