Field Technician

Position Overview
We are looking for a skilled and hands-on Field Technician to support hardware assembly, maintenance, troubleshooting, refurbishment, and operational activities. The ideal candidate will have experience working with mechanical and electronic equipment, vehicle-mounted systems, and field support operations.
This role involves both in-house and on-site technical work, including equipment installation, repair, testing, and remote support for operational teams.

Key Responsibilities

• Assemble and disassemble hardware systems in workshop and field environments
• Install, test, troubleshoot, and repair hardware equipment and vehicle-mounted systems
• Replace and maintain computer, camera, PCB, cable, and mechanical components
• Perform refurbishment and maintenance of equipment and hardware parts
• Support field teams remotely by guiding operators through troubleshooting procedures and system tests
• Collect and document technical information during troubleshooting and repair activities
• Support engineering and operational teams during testing and data collection projects
• Prototype and test advanced hardware equipment, including cameras, geolocation systems, cables, and mechanical frames
• Train technicians and operators on newly introduced hardware systems and operational procedures
• Ensure proper handling and operation of tools, safety equipment, and workshop materials
• Maintain accurate records using ticketing systems, spreadsheets, and internal communication tools

Required Qualifications

Education

• High School Diploma or equivalent required
• B.E. / B.Tech degree preferred

Experience

• 2–3 years of relevant experience in hardware operations, field support, or technical maintenance
• Experience working with vehicle systems, electronics, or mechanical equipment preferred

Technical Skills

• Strong knowledge of hand tools and light power tools
• Experience with hardware assembly, maintenance, and replacement
• Familiarity with measuring tools and repair techniques
• Basic automotive repair knowledge
• Hardware troubleshooting and installation skills
• Familiarity with vehicle parts, computer hardware, camera systems, and PCB components
• Experience using ticketing systems, Gmail, Google Calendar, and spreadsheets
• Understanding of wiring diagrams preferred
• Electronics repair experience preferred
• Basic Linux knowledge preferred
• Forklift operation skills are considered an advantage

Core Competencies

• Strong troubleshooting and problem-solving skills
• Excellent attention to detail
• Ability to work independently in fast-paced environments
• Proactive attitude with willingness to learn
• Strong communication and interpersonal skills
• Comfortable working in rapidly changing operational environments
• Ability to collaborate effectively with technical and non-technical teams

Additional Requirements

• Ability to travel frequently, including on short notice
• Valid passport or ability to obtain one within six months
• Valid driver’s license with a clean driving record
• Ability to safely operate motor vehicles

Work Environment

• Combination of workshop-based and field-based activities
• Work may involve lifting equipment, operating tools, and working around vehicles and technical hardware
• Flexibility in schedule may be required depending on operational needs