General Operator (GO)

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job title: General Operator (GO) Fixed-Term.

Department: Straight Line, Tubline , Process Plant, Palletizing and Lollies.

Main Purpose of Job: To perform predominantly manual tasks in the plant, related to manual feeding/loading of materials, packing of product into boxes, loading or unloading of boxes for raw or finished products, manual palletizing, de-palletizing and fetching and returning of materials from/to pre-defined storage locations.

Key Responsibilities

Process / Operation

Start-Up/Shutdown procedures

• Carries out pre-start-up checks to ensure that the area and equipment is clean and is in a safe condition as per the SOP. Shutting down equipment and the area as per the SOP.

Material Availability

• Provides a continuous supply of appropriate packaging material from line-side storage areas to demarcated storage areas as per existing UMS 5S standards.

Operation

• Manually packs product to existing packing standards (incorporating date coding, appropriate corrugate and sealing and pallet configurations). Carries out cleaning and general operations to existing standards.

Problem Solving and Decision Making

• All work is carried out according to existing standards and procedures.

Administration

• Records hand-over activities and events that have occurred during shift (cases packed/rejects)

Leadership and Relationships

• Works in a team environment and assists other team members with manual tasks.

Leadership and Relationships

• Works in a team environment and assists other team members with manual tasks.

SHE

• Adheres to Company emergency procedures, safety rules and regulations and reports potential SHE hazards in work area.

Quality

Conducts visual quality checks of process material, and finished products that he/she may be working on and records findings. Reports deviation to technical operator.

MINIMUM REQUIREMENTS: Matric (with Maths & Physical Science) OR N3 (Engineering Studies)

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.