Instructional Technologist

Job Title: Instructional Technologist

Job Summary:

The Instructional Technologist provides faculty and staff with training and support on USF’s teaching and learning technologies. The position develops training materials and media for self-paced learning, leads small-group and individual workshops over Zoom and in person, and contributes to multimedia, accessibility, and AI-related initiatives.
The Instructional Technologist works with guidance from senior DLI staff. Administration of the supported platforms is handled by other DLI and IT staff; this position works with those administrators to relay faculty needs and usage trends and to ensure that technologies are pedagogically sound, accessible, and well used.

Full Job Description: Essential Job Responsibilities

Training, Workshops, and Faculty Consultation

• Lead synchronous Zoom-hosted and in-person small-group and one-on-one workshops on teaching and learning technologies and multimedia tools.
• Develop self-paced training materials, tutorials, job aids, and media that present technologies in clear, practical terms for faculty and staff at all levels of technical proficiency.
• Apply adult learning and instructional design principles in the design and delivery of training.
• Advise faculty on instructional technology best practices and help them identify tools that fit their teaching goals.
• Provide training and consultation on DLI-supported technologies, including Panopto, Zoom, Simple Syllabus, Poll Everywhere, Gradescope, Turnitin, and Respondus (LockDown Browser and Monitor).
• Provide Panopto training and faculty support, including guidance on planning video projects and answering recording and media questions.
• Provide training and support for faculty and staff using video and audio in teaching and learning, recording with tools such as Panopto and Zoom.
• Provide training and support for classroom engagement platform, Poll Everywhere. Supporting faculty in the development of polls and surveys and presentation of them in the classroom and meetings.
• Refer faculty and staff who need professional media production to the appropriate DLI or campus media team.

Accessibility, UDL, Academic Integrity and Compliance

• Apply digital accessibility standards (WCAG 2.2 AA, or the standard adopted by USF) in training, documentation, and media, including captioning and transcript workflows and accessible slides and video.
• Support faculty in remediating course content and media, and apply Universal Design for Learning (UDL) principles in guidance on media.
• Provide training and support for Turnitin and Respondus, addressing academic integrity considerations, responsible interpretation of similarity and AI-writing indicators, and student privacy and accessibility implications.
• Provide training and support for Everway, an accessibility platform to support student learning and success.
• Advise faculty on copyright, fair use, and appropriate use of digital media in online environments, and refer complex questions to the appropriate university offices.

AI and Emerging Technology

• Contribute to workshops in the AI Certification program and help develop materials on the effective and ethical use of generative AI in teaching and learning, including academic integrity and privacy.
• Provide training and support for Gradescope, an AI supported platform for assessment administration and digital grading used to streamline how instructors grade paper, digital, and code-based work.
• Research emerging instructional technologies, including AI-enabled tools, and participate in pilots and evaluations led by senior DLI staff.

Assessment, Collaboration, and Team Contribution

• Provide training and support for Simple Syllabus, USF’s syllabus development and management platform. Support faculty in the development and design of program and school/college syllabus templates, creating a standard format and distribution process for course syllabi and university policies.
• Participate in measuring the effectiveness of training and support, both in person and online, and make improvements as needed.
• Prepare monthly reports of training attendance and usage metrics.
• Work with platform administrators to relay faculty needs, common questions, and usage trends.
• Collaborate with DLI colleagues on the design and development of faculty and staff technology-supported projects.
• Contribute articles to the monthly DLI electronic newsletter.
• Attend monthly DLI meetings and comply with DLI departmental procedures and policies, including the use of collaboration and communication tools (email, phone, Google Workspace).
• Perform other duties as assigned in DLI.

Required Qualifications

• Bachelor’s degree in educational or instructional technology, instructional design, or a related field, or an equivalent combination of education and experience.
• Minimum of two years of experience in training or support in educational technology, multimedia, or communication technologies; higher education experience is a plus.
• Experience training or supporting others in the use of video and audio tools, such as lecture capture and web conferencing platforms.
• Working familiarity with a learning management system (Canvas preferred) sufficient to integrate and share media in course sites.
• Working knowledge of digital accessibility standards (WCAG) and captioning workflows.
• Ability to work successfully with faculty and staff at all levels of technical proficiency.
• Experience developing training documentation, tutorials, and job aids.
• Proficiency in Microsoft Office, Google Workspace, and other productivity applications.
• Customer focused, with proven technical problem-solving ability.
• Excellent verbal, written, and interpersonal communication and presentation skills.

Preferred Qualifications

• Master’s degree in educational or instructional technology, instructional design, or a related field.
• Experience with Panopto, Gradescope, Poll Everywhere, Turnitin, Respondus, or Simple Syllabus.
• Familiarity with generative AI tools in teaching and learning, and with academic integrity considerations.
• Knowledge of adult learning theory, Universal Design for Learning, and copyright and fair use.
• Experience with administrative systems in higher education.

Full-Time/Part-Time: Full time

Pay Rate: Salary

Salary Range: $80,000-$90,000